Designed for learners who want to build a career in retail, this qualification will give you a foundation of essential knowledge to become successful in the industry.
You will learn whilst on the job and by shadowing your colleagues in combination with working independently. Overall you will develop significant skills and gain significant confidence within a retail environment.
Main subjects covered on the course
Learning how to work productively within a team.
Assisting with customer queries, orders, and returned goods.
Processing payments and credit applications.
Building and organising displays to entice customers.
Checking and auditing stock and inventory.
Organising schedules to drive the team towards achieving objectives.