Information Advice and Guidance Level 4


In Wales, there is an increasing number of organisations providing information, advice and/or guidance in specialist areas from careers advice to employability and support services.
This Level 4 course is ideal for individuals whose job role involves working with clients providing information and support, assisting individuals to address barriers and make informed choices.

Course Content

Professional Practice and Legislative Requirements for Advice, Guidance and Employment Related Services in Wales.
Managing Communications at Work. 
Develop and evaluate operational plans for own area of responsibility.
IAG: Employment Related Services.

Digital Literacy Level 1
Application of Number Level 2
Communication Level 3
Assessment in Work
Expected Duration: 24 months

Method of Study

Combined knowledge and competence-based qualification delivered mainly at the learners place of work. Each learner is assigned an individual Training Officer who schedules visits on a monthly basis.

Ideal For

  • Senior Job Coaches
  • Employer Liaison Officers
  • Employer Engagement Officers

Entry Requirements

For a funded Level 4 programme applicants must be:
Employed with a contract for a minimum of 16 hours per week at a rate of pay equal to, or in excess of, the National Minimum Wage. The job role must be suitable for the learner to be able to display occupational competence.

Awarding Body

How do I enrol?

Contact us for an informal chat, our experienced team of Account Managers will guide you through the process.