Business Administration Level 1


This course has been designed for those who want to start a career in office administration with a Business and Administration qualification.

Learn the essentials of keeping an office running by handling the phones and mail, creating business documents and welcoming visitors. You can also choose units covering personal and social development or business administration.

You will need access to work experience or to be working in the industry already. You don’t need any prior qualifications.

On completion of this qualification the learner will achieve the following:
► NVQ Certificate in Business and Administration

Course Content

Managing diary systems.

Receiving visitors in a business environment.

Creating business documents.

Collecting and storing information.

Making and receiving calls.

Working in business administration.

Expected Duration: 12 Months
Assessment in Work

Method of Study

The qualification is a knowledge and competence-based which is delivered mainly in the learners place of work. Each learner is assigned an individual Training Officer who schedules visits on a monthly basis.

Ideal For


  • Office Administrators
  • Office Juniors
  • Business Support Officers
  • Receptionists
  • Successful candidates to follow a career in Business Administration and continue to study further.

Entry Requirements


Traineeships are for young people up to 19 years old and are designed to give an individual the skills required to get a job or progress to further learning at a higher level such as Further Education or Apprenticeship. The Traineeships Programmes has 2 different levels to ensure you get the support and encouragement required to progress.

1.   Engagement

2.   Level 1

Awarding Body

How do I enrol?

Contact us for an informal chat, our experienced team of Account Managers will guide you through the process.