Website accessibility is about making websites easy to use for all users regardless of ability, language, education or technology.

This site has been designed to be accessible to a wide range of users. Below are some of the features used across this site.

Text Size

Some users might find screen text easier to read by increasing the size at which it is displayed. You can hold Ctrl on your keyboard and use either the mouse scroll wheel or the - or + keys to zoom.

On a Mac you will need to hold Cmd on your keyboard and use either the mouse scroll wheel or the - or + keys to zoom.

Access Keys

If you have difficulty in using a mouse or similar device, we have implemented a standard access key system to help you move around the site.

Below are the access keys in use on this site:

  • S - Skip Navigation / Go to main content
  • 1 - Home Page
  • 2 - News
  • 3 - Site Map
  • 4 - Search
  • 5 - A-Z of Services
  • 6 - Forthcoming Events
  • 7 - Complaints
  • 8 - Privacy Policy
  • 9 - Contact Us
  • 0 - Access Key Details

Different web browsers use access keys in different ways so make sure you know which web browser you have and what keys you need to press.

Browser Access Keys

The table below lists some of the common browsers and their shortcut keys.

Web Browser



Alt on Windows and Linux
Ctrl + Opt on Mac


Alt + ⇧ Shift on Windows and Linux
Ctrl on Mac (up to v14.0)
Ctrl + Opt on Mac (v14.0.1 and higher)

Internet Explorer



⇧ Shift + Esc must be pressed before access key

Safari 3

Ctrl for Mac
Alt for Windows

Safari 4 and higher

Ctrl + Opt on Mac
Alt on Windows

If you are having difficulty accessing any content on our site. Please let us know via email.